Refund & Returns Policy

We want you to love your purchase. If you’re not completely satisfied, we offer a hassle-free 30-day return policy to ensure your peace of mind.

Countries Covered

This return and refund policy applies to customers in Canada and the United States.

Returns

We accept returns for both defective and non-defective products within 30 days of purchase.

Conditions for Returns

To be eligible for a return:

• The product must be unused and in its original packaging

• Proof of purchase is required (order number, receipt, or confirmation email)

• For defective products, we will cover the return shipping costs

• For non-defective returns, the customer is responsible for return shipping costs

Exchanges

• Exchanges are accepted within 30 days of purchase

• Exchange items must be of equal or lesser value

• If the requested exchange item is out of stock, we will offer a refund or store credit

Refund Guarantee

If you’re not happy with your purchase, we’ll refund your money — no questions asked.

• Refunds are issued to the original payment method

• Refunds are processed within 5–7 business days after we receive the returned item

How to Initiate a Return or Exchange

1. Contact our support team at info@magicautocare.shop to request a return authorization

2. We will provide:

   • A prepaid return shipping label for defective products, or

   • Return instructions for non-defective products

3. Securely pack the item and drop it off at your nearest shipping carrier

Exceptions

The following items are not eligible for return, unless they are defective:

• Personalized or custom-made items

• Clearance or final sale items

Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us:

Email: info@magicautocare.shop
Website: https://magic-shield.ca
Policy Page: https://magic-shield.ca/return-policy